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ICG Link News09.22.05 New Live SupportIf you have any questions while visiting our web site or knowledgebase or if you are having any problems at all with any of our services, we have added yet another means of contacting us directly. In addition to using our on-line contact form or submitting a trouble ticket, you can now get Live Support during business hours by clicking on the "Need Help? Ask Live" button on www.icglink.net. If a technician isn't on line, the button changes to say "Live Help - OffLine" but you can still click on it and leave a message for one of our technicians who will get back to you as soon as possible. Of course, after hours, the trouble ticket is still your best bet for getting timely assistance. Visit icglink.net to check out the system. |
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